This app allows seamless connection with LG mobile devices to use the program and services provided by Rsupport.
Rsupport provides remote support service to enterprises based on powerful and secured mobile cloud, and with this App, users can enjoy the service with latest technology and security.
This App has been directly tested and certified by LG to be safely installed and it serves the following purposes.
• RemoteCall + mobile pack (http://www.rsupport.com/kr/products/remotecall/mobilepack)
- Screen sharing: connect with technical support representative, share the mobile screen to analyze the problem and provide a quicker and more professional solution.
- Remote control: launch programs and allow the representative to control the mobile device to directly analyze and solve the problem.
- Every possible communication method in remote support: user can write or draw directly on the phone, 2-way text chat and talk while you are on the call.
Notes: This app cannot be executed on its own and it is executed only in the certified device and by the mobile product and service provided by Rsupport.
This app will be automatically installed when using Rsupport’s mobile product and service.
这个应用程序允许与LG移动设备无缝连接使用由RSUPPORT提供的程序和服务。
RSUPPORT提供远程支持服务的基础上强大和安全移动云的企业,并与该应用程序,用户可以享受最新的技术和安全服务。
这个应用程序已直接测试和LG认证,安全地安装,它有以下用途。
•为RemoteCall +手机包(http://www.rsupport.com/kr /产品/为RemoteCall / mobilepack)
- 屏幕共享:与技术支持代表连接,分享手机屏幕来分析问题,并提供了更快,更专业的解决方案。
- 远程控制:启动程序,并允许代表给控制移动设备直接分析和解决问题。
- 在远程支持每一个可能的通信方式:用户可以写信或直接在手机上,2路文本聊天绘制和交谈,而你在通话。
注:该应用程序无法在自己的执行,它只是在认证的设备并通过RSUPPORT提供的移动产品和服务的执行。
这个程序将使用RSUPPORT的移动产品和服务时,自动安装。